The world’s most popular messaging service, with more than two billion users, has a somewhat baffling flaw. But why? According to WhatsApp, it’s because of a technical knot that’s fiendishly difficult to unpick. “There is a difference in the formats in which the data is stored in the Android and iOS apps, as the database schemas are different”, a spokesperson explains. On an iPhone, iOS backs up WhatsApp chats to iCloud. On Android, backups go to Google Drive. And the two systems don’t like talking to one another.
Simply put, the two backup formats are completely different to one another. That’s mostly down to security. Create a backup for WhatsApp on an iPhone and the file is created to be securely stored on iCloud. Do the same on Android and the file is created to be securely stored on Google Drive. But as the two systems have different security requirements, it isn’t currently possible to transfer one backup to another operating system.
James Temperton
I stumbled upon this complication almost two years ago, when I decided to abandon the iPhone and switch to Android, and it’s disappointing to see nothing has improved since. I wouldn’t necessarily call it a reason not to switch phones, but it’s certainly one of the bigger headaches. At the time, I also searched in vain for a decent solution to migrate my WhatsApp chat history, but in the end I resigned myself to simply making manual backups of more important conversations.