Every product we build must give people agency in how it works. Privacy, data use, and AI must be clear and understandable, says Enzor-Demeo.Controls must be simple. AI should always be a choice — something people can easily turn off … Firefox will grow from a browser into a broader ecosystem of trusted software. Firefox will remain our anchor. It will evolve into a modern AI browser and support a portfolio of new and trusted software additions.Even with the confirmation that AI features will be optional, the internet is not pleased. Users online have expressed their disappointment in Mozilla focusing on AI features and capabilities. One post on X says
This is a good example of how management doesn’t understand its own user base, which has amassed over 380K views so far.Another post says
Zac BowdenI’ve never seen a company so astoundingly out of touch with the people who want to use its software, highlighting how a lot of people choose to use Firefox to get away from the AI obsession that other browsers such as Edge, Chrome, Opera, and Brave have endured over the last year.
I’ve been meaning to harp on Mozilla’s penchant for chasing the hype cycle of the broader tech landscape for the past decade or so, never quite managing to deliver a compelling addition to Firefox. Browsing through my posts, I was amused to rediscover the same plans for AI in Firefox from March 2024 – evidently nothing has moved forward yet, another sign of the terrible management at Mozilla. The potential silver lining I see here is that usually Mozilla joins the hype train late in the cycle when much of the enthusiasm has already drained away and people are looking for the next shiny mirage to sell to naive investors.